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The Privacy Policy - Hampshire Drum School

​Effective Date: 11/10/2025
Last Updated: 11/10/2025

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​Hampshire Drum School (“we,” “our,” “us”) respects the privacy of our students and their families and is committed to safeguarding their personal data. This Privacy Policy explains how we collect, use, and protect information relating to students, parents/guardians, and other clients.

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We recognise our responsibilities under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and our duty to safeguard children and young people.

1. Who We Are

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Hampshire Drum School provides one-to-one drum tuition for children, young people, and adults.

We act as a Data Controller for the information you provide.

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Email: info@hampshiredrumschool.co.uk

Postal address: Hampshire Drum School, Studio Offices, Houchin Street, Bishop's Waltham, Hampshire, SO32 1AR

Safeguarding Lead: Mr Samuel David Sanders, Principal Teacher

2. Information We Collect​

 

To provide safe, effective music lessons, we collect the following:

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  • Contact Information: name, address, phone number, email.

  • Parent/Guardian Information (for under-18s): names, phone/email, relationship to student.

  • Emergency Contact Information: additional contacts in case of urgent situations.

  • Medical Information: allergies, relevant health conditions (only as needed for student safety).

  • Bank Details: for refunds, cancellations, or direct payments.

  • Lesson Records: attendance, scheduling, communications, progress notes.

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We do not collect more information than is necessary for tuition, safety, and administration.

3. Legal Basis for Processing

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We process personal data under the following lawful bases:

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  • Contract – to provide lessons, handle payments, and manage enrolment.

  • Legal obligation – to meet safeguarding, child protection, and health & safety requirements.

  • Vital interests – to act in emergencies relating to student health or welfare.

  • Consent – particularly for processing medical details and sending marketing communications.

4. How We Use Data

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We use personal data to:

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  • Deliver one-to-one drum lessons safely and effectively.

  • Contact parents/guardians regarding lessons, cancellations, or emergencies.

  • Ensure appropriate care in light of allergies or medical needs.

  • Handle refunds, payments, and cancellations.

  • Meet safeguarding and child protection obligations.

  • Maintain accurate lesson records.

  • Improve our teaching services.

5. Safeguarding and Child Protection

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We take the safety of children and young people extremely seriously.

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  • We collect and use data in line with safeguarding obligations and the Children Act 1989 & 2004.

  • Staff are trained in safeguarding and follow child protection policies.

  • For students under 18, all communication will be directed through parents/guardians unless explicit parental consent is given.

  • In cases where a safeguarding concern arises, we may share relevant information with social services, law enforcement, or other safeguarding agencies as required by law.

6. Sharing Information

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We only share personal data where necessary:

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  • Within the school: staff/instructors (on a need-to-know basis).

  • Emergency services: if urgent health or safety action is required.

  • Legal and safeguarding bodies: if a concern requires reporting.

  • Service providers: limited sharing with IT/payment processors under strict confidentiality agreements.

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We do not sell or trade personal data.

7. Security of Data

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We implement measures to protect your data, including:

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  • Secure digital storage and password protection.

  • Limited access to sensitive data.

  • Training for staff handling personal data.

  • Secure disposal of outdated records.

8. Data Retention

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  • Active students: personal data is kept for the duration of lessons.

  • After lessons end: data may be kept for up to 3 years for safeguarding, tax, and administrative reasons.

  • Medical and emergency contact data: securely deleted when no longer necessary.

9. Your Rights

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You have the right to:

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  • Access your data.

  • Request corrections to inaccurate data.

  • Request deletion of your data (subject to safeguarding/legal obligations).

  • Restrict or object to processing in certain circumstances.

  • Withdraw consent (where processing is based on consent).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk

10. Online Lessons 

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Where online tuition is provided (e.g. via Zoom/Skype):

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  • Lessons will only be conducted with parental/guardian awareness for under-18s.

  • Sessions should take place in appropriate settings.

  • Recordings of lessons will only be made with explicit consent.

11. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in practice or legal obligations. The updated version will be available on request or via our website.

12. Contact Us

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For any queries, requests, or concerns about your data, please contact us at:

 

Hampshire Drum School
Email: info@hampshiredrumschool.co.uk

Address: Hampshire Drum School, Studio Offices, Houchin Street, Bishop's Waltham, Hampshire, SO32 1AR

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